We’re sorry to hear you’re experiencing issues. These can be the result of many factors. Typically, you can get the best experience with CENTURY, and minimise issues, by following these recommendations:
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Refresh the page when an issue occurs
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Use CENTURY on a single tab
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Clear your cache or use in a private ‘incognito’ tab
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Ensure you are using a compatible device/browser
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If using on a tablet or phone, make sure it's in landscape mode
CENTURY is compatible with tablets and desktop computers which are currently supported by the following browsers:
Tables can't be imported directly. Please insert an image of your table which can be found here.
To check the version of your browser please click here .
To check your internet speed, please click here.
To find out how to clear your cache, please click here.
Reporting Glitches:
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Return to the area of the platform experiencing the problem
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Right click on the screen and select ‘Inspect’
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Refresh the page
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Select ‘Console’
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Take a screenshot of the information displayed — you may need to scroll down
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Select 'Network'
- Take a screenshot of the information displayed — you may need to scroll down
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Send this back to us